Remember that before you start using any of the services or functionalities of (from now on, the WEB) you must read this Privacy and Cookies Policy, as well as the General Conditions of Use. In this section you can verify the existence of any particular use condition or the specific treatment of any of your Data Personal Character.


From the web the adequate degree of protection is guaranteed, adopting the necessary technical and organizational measures to guarantee security and that are legally necessary in order to avoid its loss, deterioration, loss or access to unauthorized third parties of the data of character. staff collected here. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot guarantee the security of the information you send us. There is no guarantee that data may not be accessed, disclosed, altered or destroyed if a breach occurs in any of our physical, technical or managerial security measures.

You, as a user of the web, must know that for an effective fulfillment of the services that will be detailed later, personal information will not be requested unless it is really necessary to provide you with the services offered here. In addition, we guarantee that we will never share your personal information with anyone, except to comply with the law or in case we have your express authorization. Nor will we use your personal data for a purpose other than that expressed in this privacy policy.

The legal basis for the processing of your data is based on obtaining your consent, in accordance with article 6.1.a of Regulation (EU) 679/2016 or for the execution of a contractual relationship that links the user with the web, in accordance with article 6.1.b (for example, when registering as a user). However, the user must be aware of the existence of the right to withdraw the consent at any time, without this affecting the legality of the treatment based on the consent prior to its withdrawal. The website does not transfer data to third parties, nor international transfers other than those permitted by the Spanish Agency for Data Protection or as long as they are expressly consented to by the user. Therefore, all those transfers of data that are made will be made under the protection framework indicated by the Spanish Agency for Data Protection, or as long as they are expressly consented to by the user and to the countries whose security and confidentiality is guaranteed.


The capture of data on the web is done through:

- Contact Form

- Register as a user

- Sending comments on the web blog.

- Subscription to our offers.

- Subscription to our newsletter.

The data received by the user will be kept on this website for a period of time that may be different, depending on the user. By default, personal data will be saved:

- While the user account is still active.

- Keep subscribing to our newsletter.

- Stay subscribed to our offers.

- As long as you do not exercise your right of deletion.

However, there is the possibility that we keep your personal data even after the account has been closed if it is reasonably necessary to comply with our legal obligations (including requests from law enforcement agencies, the Tax Agency or SEPBLAC), meet regulatory requirements , resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use, or honor your request to unsubscribe from future messages you receive from


The User hereby guarantees that the Personal Data provided is true and accurate and undertakes to notify any change or modification thereof. In the event that Personal Data of third parties is provided, the User is responsible for having informed and having obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy.

Any loss or damage caused to the web page or to the person responsible for the web portal or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the exclusive responsibility of the User.





- Form to order

Name, email, phone, address.

Provision of the service and billing (whose legitimate legal basis is the contractual relationship)

- Register as a user

Name, email, CIF (optional)

Streamline procedures through the website and send information about offers and advertising in general (whose legitimate legal basis is the consent of the interested party and the interest of the person in charge).

- Sending comments on the web blog.

Name e-mail

Answer doubts of the interested party as well as provide information that is requested (whose legitimate legal basis is the consent of the interested party and the interest of the person in charge).

- Distributor contact form

Name, email, zip code and phone (optional)

Provision of the service and billing (whose legitimate legal basis is the contractual relationship)

- Subscription to our newsletter.


Information about offers and advertising in general (whose legitimizing legal basis is the consent of the interested party and the interest of the person in charge),


All the utilities offered by third parties are strictly necessary for the development of the services on this website and have been selected in accordance with current legislation.

We work closely with third parties who may be recipients of your personal data, for example:

  • our business partners who are social media platforms and who may provide related services to you, such as connecting your profile information, from their social media platforms to our platform. As is the case with Facebook and Twitter.
  • our hosting server, or web platform.
  • our business partners, who may advertise our services on their web pages.
  • our subcontractors of technical services, payment and shipments, providers of analytical solutions or credit institutions.


Once, as a user of the WEB, you have provided us with your personal data, the current legislation allows you as an interested party of your data:

  • Request access to personal data relating to the interested party.
  • Request its rectification or deletion.
  • Request the limitation of your treatment.
  • Oppose the treatment.
  • Request data portability.

To exercise any of the rights described, the interested party must send said request accompanied by a photocopy of the DNI, passport or other valid document that identifies the User. To do this, you must send the request to the following postal address Ctra. Nova 129 de la Garriga (BARCELONA) or to the email address Likewise, the request must contain: name and surname of the interested party, photocopy of their national identity document, or of their passport or other valid document that identifies them and, where appropriate, of the person who represents them, a request specifying the application, address for notification purposes, date and signature of the applicant. The exercise of the rights will be free for the interested party except when the requests are manifestly unfounded or excessive, especially due to their repetitive nature. In this case, the data controller may charge a reasonable fee based on administrative costs or refuse to act on the request.


Interested parties can address their requirements to the Data Protection Authorities, if they believe there is a problem with the way we are handling their personal data, through the so-called protection of rights.

Said communication channel may be made through the following link of the Spanish Agency for Data Protection (AEPD):


The controller is CROVAY NATURAL SOLUTIONS SL CIF: B67437236 address: Ctra. Nova, 129 (CP:08530, La Garriga) Telephone: +34603037788


In accordance with the Law on Services of the Information Society and Electronic Commerce, the website does not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested.

In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, the website undertakes not to send communications of a commercial nature without properly identifying them.


In general, the website will not process personal information, with reliable knowledge, of minors under fourteen (14) years of age.

In the event that the website, carrying out any control activity, discovers the involuntary collection of information regarding children under 14 years of age, it will carry out all the necessary measures that, as a service provider and data controller, it is obliged to undertake. and thus be able to delete such information, as soon as possible, except in those cases that, due to applicable legislation, it is necessary to keep.

In accordance with the provisions of the European Data Protection Regulation, those over 13 years of age are entitled to grant their consent, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship for its provision. .


The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by in the manner and for the purposes indicated in this privacy policy.


The website reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, the Provider will announce on this page the changes introduced with reasonable anticipation of their implementation.